Payment types accepted:
-Cash
-All major credit/ debit cards (Visa, MasterCard, AMEX, and Discover)
-Contactless payments (Apple Pay, Android Pay, and Samsung Pay)
Sorry, no checks.

Consultations: Certain services (such as hair extensions) require a consultation and deposit.

Cancellations, Reschedules and No Shows: See our Cancellation Policy.

Salon Etiquette: We want everyone to be able to kick back, relax, and enjoy their service. Please be self-aware when using your phone or other devices. Be considerate when taking calls, checking social media or watching videos. Everything sounds better through headphones, especially the kiddo’s videos and games! Your neighbors want to drift into their own world, not yours.

Children must be supervised at all times. The salon is designed as a professional work space. We use high heat generating tools and equipment, chemicals and razor sharp tools to achieve your amazing looks. Kids are naturally curious and can wander off in a blink of an eye. We ask that you are constantly paying attention (watching, listening) to your children and that they remain within your reach at all times.

Volume Salon Quality Guarantee.  We guarantee the quality of our color, cut and styling services.  If you are not happy with your results, our team will be happy to make adjustments within 1 week of your hair appointment.  This is not to be confused with “changing your mind” or the realization that a particular look is not as flattering on you as the “celebrity in the magazine”.  Our staff will make every effort to set expectations of your outcome regarding hair maintenance and the effect on your hair’s health.  No refunds.

Product Returns: Products must be returned within 7 days of purchase for exchange only. No Refunds.

Please, email us at volumeon5th@gmail.com with any questions or concerns you may have.